Privacy and Cookie Policy of Flanders Auctions bv

Welcome to the website of Flanders Auctions bv. We value your privacy and the protection of your personal data. This Privacy and Cookie Policy applies to all websites managed by Flanders Auctions bv and its affiliated companies, such as www.flandersauctions.be. Flanders Auctions bv is a private limited company under Belgian law, with its registered office at 8750 Wingene, Beernemsteenweg 99 (Belgium).

This policy may be updated from time to time, for example, with the introduction of new features that affect the processing of personal data. We recommend that you review this policy regularly. We will announce significant changes via the homepage of our website.

1. When does this Privacy and Cookie Policy apply?

This policy applies to the processing of personal data collected through our websites (including www.flandersauctions.be).

2. Who is responsible for the processing of your personal data?

Flanders Auctions bv is the data controller responsible for the processing of your personal data.

3. For what purposes do we process your personal data?

We process your data for various purposes, including:

a. To process your requests and keep you informed
When you subscribe to our newsletter, request a brochure, register for events, or request other forms of communication, we process your personal data. This may include your name, email address, phone number, address, preferred language, and interests. We process this data based on your consent or an agreement.

b. To respond to your inquiries and provide information
If you contact us via email or phone, we process the data you provide (such as your name, email address, phone number) to respond to your query. This is done based on your request or Flanders Auctions bv’s legitimate interest in informing you about our services.

c. For the technical and functional management of our website
We process technical data, such as your IP address, the pages you visit, and the duration of your visit to improve and secure our website.

d. For the processing of customer data as a buyer or seller
When registering as a customer or participating in an auction, we process data such as your name, address, email address, phone number, and, if applicable, bank account number, VAT number, and the history of your purchases or sales. This allows us to provide our services effectively.

4. Who has access to your personal data?

Flanders Auctions bv shares your data with internal systems and third parties necessary for the execution of our services, such as:

• Shipping companies for the delivery of items.
• Banks for payments of sold items.
• Government authorities, when required by law or a court order.

We work with third parties for hosting our website, managing mailing lists, and creating backups, but your data will not be shared with other parties without your consent.

5. What cookies does Flanders Auctions bv use?

Cookies are small files placed on your device by your browser to remember your preferences and browsing behavior. Flanders Auctions bv uses various types of cookies:

• Functional cookies: These enhance your user experience, such as remembering your favorite items.
• Analytical cookies: These collect data on how you use our website, for example via Google Analytics, to improve the website.

You can manage or block cookies through your browser settings, but please note that this may prevent you from logging into “My account.”

6. My account

When you log into “My account” using your email address, you gain access to personalized information, including:

• Your favorite auction items.
• Your bids (both telephone and online bids).
• Your customer details such as email address and customer number.
• Your documents such as invoices, settlements, and condition reports.

7. What about links to other websites and social media?

Our website may contain links to external websites, such as those of other companies or social media platforms. We are not responsible for the processing of personal data through these external websites. Their privacy policies do not apply to our website.

If you share content from our website via social media, your personal data may be visible to other users of those platforms. We are not responsible for the processing of personal data by these social media platforms.

8. How are your personal data secured?

Flanders Auctions bv takes the security of your data very seriously and has implemented appropriate technical and organizational measures, such as firewalls and encrypted connections, to protect your data from unauthorized access and loss.

9. Who can you contact to exercise your rights?

You have the right to request free access to your personal data, request corrections, or ask for the processing of your data to be stopped for direct marketing purposes. If your data is processed based on consent, you can withdraw that consent at any time.

To exercise your rights, please contact us by email at info@flandersauctions.be or by mail at our address. We can only process your request if we receive proof of your identity.

If you have any questions or complaints regarding this Privacy and Cookie Policy, please also contact us at info@flandersauctions.be. You also have the right to file a complaint with the relevant data protection authority.

This policy was last updated on January 3, 2025.